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  #1  
Old 10-27-2011, 11:28 AM
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Default I seriously, extremely need help with my pc.

My pc is running on windows 7 32 bit, and whenever I start up windows explorer goes not responding, and it continues doing so without pause. So it will restart after going not responding and then go straight back to not responding, this makes it virtually impossible to start any programs that aren't already on the desktop, and it makes it completely impossible to look for files on my computer.

And since it is a school laptop, I can't format it, and the school has blocked out the use of most programs, even things like windows update. And I can't bring it in to school to get it fixed because the minimum fee to get it fixed, even with a software problem like this, is $50.

I just need to know if there is any way to fix this at all, I know it's a long shot, but I'm pretty desperate here.
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  #2  
Old 10-27-2011, 03:13 PM
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This happened to me a few years ago. Internet Explorer works perfectly. You have a virus. You will need to install anti-virus software to remove this virus.
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Old 10-27-2011, 03:14 PM
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Try entering safe mode to see what happens.
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Old 10-28-2011, 11:34 AM
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When I go into safe mode the task bar and desktop still turn off and on, and closes all windows explorer programs, as if they are going not responding except without the notification saying that it is not responding.

As far as I can tell it isn't a virus, I've already tried scanning my computer with Malwarebytes, and tried using programs such as RKill to stop malware processes, and neither did anything.
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Old 10-28-2011, 11:44 AM
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System restore, maybe?
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  #6  
Old 10-28-2011, 11:53 AM
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Anyway, you should format, or cough up those $50. What else can you do?
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  #7  
Old 10-28-2011, 12:06 PM
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^

I'd go with what he said. None of us have any idea what to do and since you can't actually get into your files or install anything, it's likely you'll never figure it out in time. Just pay the money to get it fixed.
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Old 10-28-2011, 04:09 PM
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I would take it back into the school and make a big fuss about how it's their fault, etc. Don't take no for an answer. They pretty much gave you a half functional laptop in the first place. I wouldn't take kindly to that.
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  #9  
Old 10-28-2011, 05:30 PM
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Well you can reinstall windows with a backup disk and wait how serious trouble we talking for taking off locks that prevents nessacary updates and other stuff. So A. take off locks by reinstalling windows from a back up or B. pay 50 bucks for a problem it will take anybody with the password five seconds to fix.
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  #10  
Old 10-28-2011, 08:42 PM
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If its a laptop with preinstalled windows there's usually a partition you can boot to and format windows, making it like it arrived from the shop.

Don't exactly remember how to do that though...
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