Screen Scratches still occur on 3DS XL, but not as big.

BMO · #1 07-27-2012, 08:12 PM

Quote:

I just received my 3DS XL from TheHut today

...Now I dont want to hype this issue up since it could just be my 3DS XL, but as soon as I opened it up I noticed a problem - there are small 'dot' marks scattered about my top screen which form two 'lines'

The 'dots' seem to match up with the plastic edges of the bottom screen. There was no foam protective sheet between the screens like the original 3DS had when new, so i'm guessing there was some friction/particles between the screens during transit, or just after manufacture and this has caused these dots.

Below is the best pic I could come up with using super macro mode on my camera - I had to aim a light bulb at the area so the dots would show up in the light, otherwise they are really hard to photograph. There are more dots than you can see in the photo, but they are only visible where they have reflected the light:-

The dots are mostly present on the right side, although there are also a few on the left as well. I have tried to wipe them off with a microfibre lens cleaning cloth hoping that they were just smudges, but it didnt help.

I'm sure the new rubber bumpers would have helped, but at least on mine they dont appear to be tall enough to provide adequate clearance between the screens <EDIT - There is a tiny clearance/gap, but apply a small amount of pressure and the top half bends and the screens touch - at least on my unit> I just cant understand why Nintendo hasn't made the bumpers a bit bigger than they actually needed to be in order to prevent a similar issue happening again.

To me this is even more annoying than the 3DS screen scratching problem, since the marks are there from new so there is no way to prevent them (I had intended to keep the foam sheet between the screens until I could order some Hori screen protectors)

On the brightside the dots are not really visible when its turned on, so i'm not sure if I should return it or not. Am I just too much of a perfectionist, or does Gaf think its an issue worth returning it for? I'm concerned that a replacement would end up with the yellow screen problem or dead pixels etc.

Source

Quote:

I have the same issue.
The scratches (dots) are on both sides.

That's really bad, Nintendo...

StiX has it too.

Monkey Stitch has it too.

Bappen · #2 07-27-2012, 08:28 PM

Unbelievable, rofl. You'd think they'd not create such a thick border around the touch screen this time, but nope.

Addisonswim · #3 07-27-2012, 08:31 PM

Is the 3DS sound better? Or does it still sound very low?

Jonny Epidemic · #4 07-27-2012, 08:34 PM

You know... As long as I don't take my 3DS XL out of the box August 19th and there is isn't already scratches there, I'll be fine. I don't mind using a micro fiber cloth in between my screens.

I should also point out that those are two isolated incidents. Even the original 3DS didn't come scratched. So maybe its just them.

Addisonswim · #5 07-27-2012, 08:48 PM

And this is Nintendo slacking off again. And then they blame us like wtf, you designed your system like this. I got my CPP for free when I told them I was a left handed gamer and put pressure on them.

Added after 5 minutes:

And I don't get why consoles need to be flip open, I understand it protects them but with problems like this. I may get a 3DS XL for christmas, or a Vita IDK which one. I have a 3DS red and I love it.

hole_jago · #6 07-27-2012, 08:53 PM

The 3DS XL has larger screens than the 3DS, so if the scratching problem still occurs on the XL, the scratches would be larger/worse than those on the 3DS. GOB JOB NINTENDO?

Addisonswim · #7 07-27-2012, 09:01 PM

Quote:

Originally Posted by hole_jago

The 3DS XL has larger screens than the 3DS, so if the scratching problem still occurs on the XL, the scratches would be larger/worse than those on the 3DS. GOB JOB NINTENDO?

This shows use they care about the money and don't care for the fans.

Tekka · #8 07-27-2012, 09:05 PM

Holy crap, straight out of the box? Better make sure I get a pristine one before I leave the store.

Addisonswim · #9 07-27-2012, 09:32 PM

This is why I didn't want a XL.

MrIceCreamCow · #10 07-27-2012, 09:37 PM

My regular 3ds never gets scratches.

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