Nintendo 3DS Forums
Go Back   Nintendo 3DS Forums > Gaming > Nintendo 3DS > Questions & Answers

Questions & Answers Having technical issues with your Nintendo 3DS? Confused about a particular feature? Get your questions answered here!

[Unanswered] 3DS serial no info.
Old 05-01-2014, 02:44 PM
Senior Member
 
Join Date: Sep 2013
Location: India.
Posts: 101
Default

My 3DS is the American one and It plays US region games only. So I noticed that the serial letter for my 3ds is CS instead of CW. When I asked Nintendo about this through mail, they said that it is based around Asia. So does this mean that the system I got isn't from America but instead from Asia despite the fact that it can only play US based games?

I should point out that I bought this in Dubai and that it says Saudi Arabia and U.A.E Official Product so I would really like to know about this fact.

Added after 42 minutes:

And one last thing I want to know. In terms of the games, if the game product is USA despite of who manufactured the product and as long as it has the official seal, then can Nintendo of America fix that game if the game isn't working or do I have to go to that specific manufacturer in order to get the game card fixed?

Last edited by Artwark; 05-01-2014 at 02:44 PM.
Old 05-01-2014, 09:49 PM
Firejonie's Avatar
Senior Member
 
Join Date: Mar 2011
Location: Florida
Posts: 1,816
Default

I'm not sure about the serial code. But I can say that it is a US 3DS. Since consoles are region locked and if this was an Asian 3DS (at least in hardware terms), it wouldn't play the US games. I'd say it's some sort of regional thing or maybe a screw up on Nintendo's part, but I can't be certain.

If a game isn't working, then just send it to NoA since it does have the official seal and is a USA copy.
Old 05-02-2014, 07:51 AM
Joba's Avatar
Question Authority
 
Join Date: Mar 2011
Location: Finland
Posts: 1,212
Default

Quote:
Originally Posted by Firejonie View Post
I'm not sure about the serial code. But I can say that it is a US 3DS. Since consoles are region locked and if this was an Asian 3DS (at least in hardware terms), it wouldn't play the US games. I'd say it's some sort of regional thing or maybe a screw up on Nintendo's part, but I can't be certain.

If a game isn't working, then just send it to NoA since it does have the official seal and is a USA copy.
All Asian 3DS's are NTSC except for Japan. So it's not an american console.

You should send Nintendo an email with the serial number and ask if they would fix it.
__________________

To view links or images in signatures your post count must be 50 or greater. You currently have 0 posts.
Old 05-02-2014, 08:25 AM
Senior Member
 
Join Date: Sep 2013
Location: India.
Posts: 101
Default

I did but they said that they only fix Nintendo products that are marketed towards North and South America.

So now the thing I'm worried about is that if I Settle in USA and if anything should happen to the games that I got here in Dubai, then I can't get the damaged games replaced in USA even though they were made specifically to play only USA region games? does it mean that I have to rebuy the games all over again????
Old 05-02-2014, 09:26 AM
MikeGreece13's Avatar
Stand, Bow, Aye!
 
Join Date: Nov 2011
Location: Iraklion, Crete, Greece
Posts: 2,443
Default

Quote:
Originally Posted by Artwark View Post
I did but they said that they only fix Nintendo products that are marketed towards North and South America.

So now the thing I'm worried about is that if I Settle in USA and if anything should happen to the games that I got here in Dubai, then I can't get the damaged games replaced in USA even though they were made specifically to play only USA region games? does it mean that I have to rebuy the games all over again????
Game cartridges don't break easily. I have cartridges from 2004 and they are all working perfectly! I think you'd need a hammer to break one, stepping on it just might not do the trick
In short, you don't really have to worry about breaking any cartridges. And if you buy one that is defective, you should be able to replace it at the store you bought it.
Old 05-02-2014, 02:04 PM
Senior Member
 
Join Date: Sep 2013
Location: India.
Posts: 101
Default

Ok that solves the game part, but what about the system part? Really I don't get this, if the system runs specific regions only, why can't I get service for it as long as I go to the places that are region specific like USA????

luckily my new XL is US because not only does it have a box that's manufactured by Nintendo of America, but it also has the Nintendo club card as well.
Old 05-02-2014, 07:15 PM
MikeGreece13's Avatar
Stand, Bow, Aye!
 
Join Date: Nov 2011
Location: Iraklion, Crete, Greece
Posts: 2,443
Default

Enjoy both your 3DS consoles and stop worrying about these things. You can do that if the need arises I bought my 3DS more than two years ago(wow, how time flies...) and everything is still working perfectly. Hell, even my original silver DS from 2004 still works!
Old 05-02-2014, 08:32 PM
dcv1979's Avatar
Super Senior Member
 
Join Date: Jan 2012
Posts: 1,256
Default

Asian 3DSs can play all US games so there is no problem with that.
The only problem is the console warranty part.
__________________
Spoof!
Old 05-03-2014, 04:06 AM
Senior Member
 
Join Date: Sep 2013
Location: India.
Posts: 101
Default

Quote:
Originally Posted by MikeGreece13 View Post
Enjoy both your 3DS consoles and stop worrying about these things. You can do that if the need arises I bought my 3DS more than two years ago(wow, how time flies...) and everything is still working perfectly. Hell, even my original silver DS from 2004 still works!
Yeah I guess you're right. But still if Nintendo of America won't fix my system that I bought in Dubai, then how can I get it fixed if I settle in America is my only concern.....
Old 05-03-2014, 12:35 PM
MikeGreece13's Avatar
Stand, Bow, Aye!
 
Join Date: Nov 2011
Location: Iraklion, Crete, Greece
Posts: 2,443
Default

Quote:
Originally Posted by Artwark View Post
Yeah I guess you're right. But still if Nintendo of America won't fix my system that I bought in Dubai, then how can I get it fixed if I settle in America is my only concern.....
The warranty is for just a year, at least that's the law in Europe. Usually nothing happens within that short amount of time. The only reason something would go wrong is factory fault and that's something you'll usually find out right away.
Old 05-03-2014, 04:11 PM
Senior Member
 
Join Date: Sep 2013
Location: India.
Posts: 101
Default

But my system's warranty is over already and there are some things that I really want to get it fixed for.

Has anyone got an asian 3DS like mine and got it fixed from Nintendo of America?
Old 05-03-2014, 04:47 PM
dcv1979's Avatar
Super Senior Member
 
Join Date: Jan 2012
Posts: 1,256
Default

My friend got a Mario Kart Asian XL with a force restart issue
He got it fixed from the gamestore he bought it from in my country
I dunno if they sent it to NoA or they had some technicians that did the job

Mind us knowing the issue of your system?
Coz you seem so persistent asking if NoA will fix an Asian system.
__________________
Spoof!
Old 05-03-2014, 04:55 PM
Senior Member
 
Join Date: Sep 2013
Location: India.
Posts: 101
Default

Well my original has some few touch screen sctratches, the grey rubber in my circle pad got removed, the button Y requires me to press it a little harder to register than the other buttons and finally I'm so paranoid about my card slot whether it will pop out or not register the game all of a sudden. The problem I have is that if I get it fixed in a store, it would not be genuine and that if anything happens to it, Nintendo may not be able to repair it when it comes down to it.

I wonder if stores allow an exchange of systems cause I heard that they do exchange it for a new one.
Old 05-04-2014, 01:57 AM
dcv1979's Avatar
Super Senior Member
 
Join Date: Jan 2012
Posts: 1,256
Default

I think they allow exchange if its still under a certain store warranty
like a 7-day replacement warranty, in my country we have that.
regarding the parts warranty, we have a year warranty on it for free.

its really frustrating when it comes to warranties.
I just hope you could have your system fix.
if not, you could just sell it as 2nd hand then buy a brand new one.
__________________
Spoof!
Old 06-07-2014, 10:58 PM
joepassive's Avatar
Senior Member
 
Join Date: Sep 2011
Location: Haifa, Israel
Posts: 995
Default

Quote:
Originally Posted by Artwark View Post
My 3DS is the American one and It plays US region games only. So I noticed that the serial letter for my 3ds is CS instead of CW. When I asked Nintendo about this through mail, they said that it is based around Asia. So does this mean that the system I got isn't from America but instead from Asia despite the fact that it can only play US based games?

I should point out that I bought this in Dubai and that it says Saudi Arabia and U.A.E Official Product so I would really like to know about this fact.
You bought a product from Dubai, From Nintendo of Middle east.
there are official games translated to arabic for that region alone:


You see, MDE. the thing is, they are just american copies with different sticker on 'em [other than the translation]
which means, anyone with US region 3ds can buy it and play.
So buy american games and enjoy ! they are cheaper.
they probably buy the consoles from asia, slap all their own stickers on 'em and sell, since video game is not a huge hit
in the arabic world and they don't have problems with it.
__________________
FC:: 1177-8767-7906 add me, please!!!

Last edited by joepassive; 06-07-2014 at 11:00 PM.