Nintendo 3DS Forums
Go Back   Nintendo 3DS Forums > Gaming > Nintendo 3DS > Questions & Answers

Questions & Answers Having technical issues with your Nintendo 3DS? Confused about a particular feature? Get your questions answered here!

[Unanswered] My 3DS Screen is uhmmm now black and broken?
Old 05-25-2014, 11:24 PM
Kiryu's Avatar
Super Smash Bros Samus!
 
Join Date: Apr 2011
Location: Unova Region
Posts: 2,797
Default My 3DS Screen is uhmmm now black and broken?

Last night, I played Mario Kart 3DS and the screen was normal. This morning, when the sun was out. The room was hot. I brought my 3DS to the car to play it then I saw this screen. My heart was kinda heart-broken. I never once had near-mint condition 3DS since present (Christmas) to get this problem. I know I maybe have to call Nintendo Support for this problem but I can't spare it more than $50-80. Any best solutions?

Pictures below.
Quote:


__________________
Is that all?
Old 05-25-2014, 11:49 PM
DarkK's Avatar
Ex-Pony Rider
 
Join Date: Jun 2011
Posts: 3,427
Default

Seems like it got hit by something, because it has huge cracks on it. Are you sure nobody touched it while you left it in your room?

As for any suggestions, you have to replace the screen, you just have to. So it's either sending it to Nintendo so they can fix it or get a new 3DS and do a system transfer.
__________________
Nintendo ID (Wii U): DarkKRPG
Nintendo ID (3DS): DarkK2
Old 05-26-2014, 10:03 AM
Turtles's Avatar
I'm gonna burgle your turts
 
Join Date: Apr 2012
Location: Chelonii
Posts: 4,009
Default

whats with everyone's screens breaking lately? like 3 in one week

and yeah you'd have to either ask nintendo to fix it, see if somewhere else near you can fix it, or replace it
__________________
NNID/Tumblr/Twitter: Turtlemma
woomy
Old 05-26-2014, 01:55 PM
KamisoriX's Avatar
<('.'<) ^('.')^ (>'.')>
 
Join Date: Apr 2012
Posts: 803
Default

but it always seems like it's the peoples fault and not nintendo having a faulty product.

as for the screen: that's how a cracked screen looks like. your best bet is to call nintendo support and ask what it might cost to replace the upper screen since the rest looks fine to me.
or you have a friend at GS and he switches it for you XD
__________________
If the earth would be a sphere and not a disc, I wouldn't be so afraid to fall of the edge......
Old 05-26-2014, 09:08 PM
Disco's Avatar
Mighty No. BF37
 
Join Date: Jun 2011
Location: Tokyo, Japan
Posts: 949
Default

Something definitely happened to the top screen. My guess is that someone either sat heavy on it, putting too much pressure on the top of the closed 3DS XL, or something kind of heavy and hard fell onto the top of the 3DS XL.

Since the screen itself looks to be okay, I'm guessing that the screen damage happened from the backside. That is really unfortunate, and even worse, Nintendo probably won't take care of that.

Despite, you should call Nintendo ASAP and ask what they can do.
__________________
"I've got better things to do tonight than die!" - Springer
PSN: UltimateDisco 3DS: 3093-7338-8294 NNID: Jeriphro (JP) LordDisco (US)
Old 05-27-2014, 12:48 AM
Waspito's Avatar
Senior Member
 
Join Date: Jul 2011
Location: New York
Posts: 513
Default

Call nintendo. Mine broke, although not as bad. I'm sending mine in tomorrow. They said it'd be free if it wasn't 'my fault' (which i guarantee it wasn't) but from what i described it sounds like it was my fault so they'll most likely charge $145...I then laughed and said sorry can't do that, he offered 20 cheaper, $115 and I said no really I can't afford anything, and then he lowered to $45. I should have kept going, I know, I'm an idiot.

But call them and tell them you didn't do anything and keep telling them you can't afford much but need your system fixed. they'll say they would hate to not be able to help you and lower the price.
__________________
I don't even know anymore. FC: 1203-9369-3088
Old 05-27-2014, 06:33 AM
Trustedflipper8's Avatar
Senior Member
 
Join Date: Jul 2011
Location: thegamejournalist.weebly.com
Posts: 369
Default

the cracks make it seem like something hit it...hmmmm did someone get mad and rage hit *cough* i mean quit? you should take better care of you're stuff who knows when the zombie Apocalypse happens and we have no more technology what are you going to do down in the trenches? ....NOTHING!!! you would have no 3DS you would have to talk to the zombie rats!!!! 0_0
__________________
thegamejournalist.weebly.com
Old 05-28-2014, 05:57 PM
Kiryu's Avatar
Super Smash Bros Samus!
 
Join Date: Apr 2011
Location: Unova Region
Posts: 2,797
Default

I do actually think that I may sat on my 3DS in the my short's pocket when I was in the car. That could be why.
__________________
Is that all?
Old 05-28-2014, 10:13 PM
KamisoriX's Avatar
<('.'<) ^('.')^ (>'.')>
 
Join Date: Apr 2012
Posts: 803
Default

did you....ragesitonthe3ds?
__________________
If the earth would be a sphere and not a disc, I wouldn't be so afraid to fall of the edge......
Old 05-29-2014, 12:05 AM
Kiryu's Avatar
Super Smash Bros Samus!
 
Join Date: Apr 2011
Location: Unova Region
Posts: 2,797
Default

Quote:
Originally Posted by KamisoriX View Post
did you....ragesitonthe3ds?
If I do rage, I do cuss but I don't really hit things. I don't have short temper though.
__________________
Is that all?
Old 05-29-2014, 06:12 PM
Huntsman06's Avatar
Cosmic Destruction
 
Join Date: Jul 2012
Location: inside 4 walls, and a ceiling.
Posts: 748
Default

I'm curious how the screen can break in this sort of fashion. I've seen many Smartphones and tablets absolutely demolished (once saw an iPod touch with all the glass missing except for the touch screen itself--and that was cracked into thousands of pieces that somehow were clinging to the device) over the years, but every time the screen itself would either not turn on at all or turn on and function just fine aside from the broken glass.

I'd say that, somehow, each individual pixel that isn't lit was damaged but that begs the question how one could accidentally accomplish that while only cracking the left side of the screen.
__________________
3DS XL FC: 3179 - 7400 - 7105
The Original Dark - Umbreon