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[Unanswered] Eshop Purchases BIG Problem!
Old 07-31-2014, 10:13 PM
PureNexus's Avatar
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Join Date: Jul 2014
Location: Luminose City,Kalos Region
Posts: 9
Default Eshop Purchases BIG Problem!

So back in 2012 i had my frist 3DS and had many eshop purchases on my account.I have recently bought another 3DS console.I did my sign in for eshop and guess what?
my Eshop purchases were not there.Of course,my frist move was to consult google for the answers.The only info i could find is to do a system transfer,which i cant do because my frist 3ds is long gone (i recently moved house,no hope of finding it )
So next i contacted customer support to ask them for a solution,and this is what their reply was;
THIS IS AN AUTOMATED REPLY

Hello,

We are currently experiencing heavy email volumes. As a result, we have not been able to respond directly to your email. We apologize for any inconvenience this has caused. In an effort to reach out we are sending this message that addresses some of the more common Nintendo eShop-related issues we see. Please check the list below to hopefully find yours.

If this message does not address the reason you originally contacted us, please respond to this email and your reply will be given top priority. Thank you for your understanding in this matter.

needless to say,i am VERY angry with this company,anyway to get my purchases back?
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Old 08-01-2014, 12:34 AM
joepassive's Avatar
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Join Date: Sep 2011
Location: Haifa, Israel
Posts: 995
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I am sorry to inform you, but no.
They are tied to the system, not account, and if you have a nnid, they are become tied to the account, but cannot be transformed to another machine without a system transfer.
i was told once that nintendo can transfer them for a fee, and it was said by a nintendo uk representative,
so try your luck with them.
other wise....go buy 'em again.
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Old 08-01-2014, 07:48 AM
Joba's Avatar
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Join Date: Mar 2011
Location: Finland
Posts: 1,212
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Should've done your research before you got rid of your old 3DS..
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