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[Unanswered] Transferring Games with Broken Touchscreen
Old 08-14-2014, 12:15 PM
Junior Member
Join Date: Aug 2014
Posts: 1
Default Transferring Games with Broken Touchscreen

Hello Everyone,

Apologies if these questions are answered elsewhere.

My son's 3DS was dropped, and the touch screen has failed (it started with just part of the screen having issues, now the screen does not display anything).

You can use the screen to touch and select on menus if you know where to touch, but you can't see anything displayed there.

The upper screen works fine.

He has purchased a new 3DS and would like to transfer his downloaded games. We can get as far as what we believe is the system transfer screen by using the new 3DS as a guide for what to press and when.

But when we get to the the system transfer screen and press the menu option, we get a sound but it never goes into the next screen.

So our questions are:

1) is there any way to navigate these menus using use the control pads and buttons?

2) if this fails, is there any other way to transfer the downloaded games?

Any other thoughts and suggestions would be appreciated.
Old 08-14-2014, 12:27 PM
Tekka's Avatar
Crimson Wizard
Join Date: Feb 2012
Location: Rustboro City, Hoenn
Posts: 1,258

There are videos of the entire transfer process on youtube, such as this one.

You could use it as a guide to let you know when and where to press when required.

There is no way to use the physical buttons, so failing that it would be best to seek repairs from Nintendo themselves.
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