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[Answered] NEW 3DS users, do not download Youtube app
Old 02-19-2015, 07:25 AM
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Exclamation NEW 3DS users, do not download Youtube app

NOTICE! As of the date of this post, if you do a software update for NEW 3DS; the 3D Browser's Youtube app's ability to display 3D videos stereoscopically (or the ability to show any video) can be disabled and no longer work. This is due to the HQ setting to be automatically swiched off during the system software update. However, the HQ setting can be turned back on. To do this, you must;

1. Go back into the Brower's YouTube app and load a YouTube video.
2. If the HQ icon is gray on the bottom left on the bottom screen, click the HQ icon to turn it blue.

The HQ icon has to be blue for the YouTube's app to function properly. If the HQ icon is gray, all that will display is a speaker icon during playback of a video.


Thank you everyone within this thread for their help.
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Last edited by Thebarnman; 02-24-2015 at 08:05 AM.
Old 02-19-2015, 01:10 PM
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this post is pointless.
youtube app can't show 3d videos because of it's s***ty limitations,
and because if it could, it would display them on the old 3ds which is impossible because the hardware too weak

if you want 3d youtube videos just go to the browser. that app is such a fail nintendo gave up and let you see youtube from the browser itself on the new 3ds.
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Old 02-19-2015, 08:57 PM
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Quote:
Originally Posted by joepassive View Post
this post is pointless.
This warning is only for current and future owners of the NEW 3DS.


Quote:
Originally Posted by joepassive View Post
youtube app can't show 3d videos because of it's s***ty limitations,
The old Youtube app was never designed to render 3D Youtube videos stereoscopically for the 3DS.

Quote:
Originally Posted by joepassive View Post
and because if it could, it would display them on the old 3ds which is impossible because the hardware too weak
The older Youtube app (software) was never designed to display 3D Youtube videos stereoscopically on the 3DS otherwise, the older Youtube app would show 3D Youtube videos stereoscopically on the NEW 3DS. It doesn't.

The NEW Youtube app on the NEW 3DS CAN display 3D Youtube videos stereoscopically.

The point about this warning is downloading the (old) Youtube app from the eShop onto the NEW 3DS disables the already installed Youtube app's ability to display 3D Youtube videos stereoscopically.


Quote:
Originally Posted by joepassive View Post
if you want 3d youtube videos just go to the browser.
That won't work because the 3D function gets disabled if you download the old Youtube app from the eShop onto a NEW 3DS. The Youtube app from the eShop is dated Nov 2013. Once installed onto the NEW 3DS, the NEW Youtube app no longer is capable of displaying 3D videos stereoscopically. Even worst, the newer Youtube app will no longer be able to display any video at all, you will only see a image of a speaker icon on the display area.

This is a warning for NEW 3DS owners only. Downloading the Youtube app from the eShop onto the NEW 3DS disables the 3D functionality of the newest generation Youtube app.

Currently there is no fix for this.
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Last edited by Thebarnman; 02-19-2015 at 09:15 PM.
Old 02-19-2015, 10:58 PM
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dude, your 3ds is broken to hell. i see videos on both youtube app and browser
but i see 3d videos only on the browser.

my 3ds is from australia.
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Old 02-19-2015, 11:00 PM
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Quote:
Originally Posted by joepassive View Post
dude, your 3ds is broken to hell. i see videos on both youtube app and browser
but i see 3d videos only on the browser.

my 3ds is from australia.
Do you have a "new" 3DS?
Old 02-19-2015, 11:00 PM
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Quote:
Originally Posted by Kinvara View Post
Do you have a "new" 3DS?
yes i do. i have new 3ds xl , black.
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Old 02-20-2015, 02:12 AM
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Quote:
Originally Posted by joepassive View Post
dude, your 3ds is broken to hell. i see videos on both youtube app and browser
but i see 3d videos only on the browser.

my 3ds is from australia.
This issue is only if you download the older Youtube app (release date November 2013) from the eShop.

Did you download that Youtube app from the eShop?

If no, then you should be able to view 3D Youtube videos stereoscopically with the Youtube app that came with your NEW 3DS.

If yes, the ability to see any videos at all (even 2D videos) on the Youtube app that came with the NEW 3DS will not work.
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Last edited by Thebarnman; 02-20-2015 at 02:18 AM.
Old 02-20-2015, 11:08 AM
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3D YT videos only work in the browser, this is common knowledge, nothing wrong with your n3DS, and I am a n3DS owner.
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Old 02-20-2015, 12:04 PM
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Quote:
Originally Posted by Thebarnman View Post
This issue is only if you download the older Youtube app (release date November 2013) from the eShop.

Did you download that Youtube app from the eShop?

If no, then you should be able to view 3D Youtube videos stereoscopically with the Youtube app that came with your NEW 3DS.

If yes, the ability to see any videos at all (even 2D videos) on the Youtube app that came with the NEW 3DS will not work.
yes i did. infact, it's that same application that i used on my old 3ds since i did a system transfer. anyways, i'm off to watch 3d videos on the browser
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Old 02-21-2015, 08:07 AM
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Quote:
Originally Posted by TheForce81 View Post
3D YT videos only work in the browser, this is common knowledge, nothing wrong with your n3DS, and I am a n3DS owner.
It does not work. THE WARNING IS IF YOU DOWNLOAD THE YouTube APP FROM THE ESHOP, IT WILL DISABLE THE YouTube APP'S ABILITY (IN THE BROWSER) TO DISPLAY ANY AND ALL VIDEO.


I should add others who have posted the fact they've downloaded a YouTube app onto their NEW 3DS and are still able to view 3D YouTube videos stereoscopically (in the browser) may not be (according to their personal information) not located in the United States. The US eShop may have different software than what's available around other parts of the world.

In this case, it would be nice to know if the release date for the downloadable YouTube app in other parts of the world is also dated Nov 2013, or if it has a different release date or different software version.
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Last edited by Thebarnman; 02-21-2015 at 08:15 AM.
Old 02-21-2015, 09:19 AM
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You've got the HQ option turned off in the browser. It should be blue when you go to play a video. If it grey, then it will only play audio. I have no idea what you're on about dude.
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Old 02-21-2015, 09:57 AM
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Quote:
Originally Posted by Calman View Post
You've got the HQ option turned off in the browser. It should be blue when you go to play a video. If it grey, then it will only play audio. I have no idea what you're on about dude.
Thanks for this information.

Where in the browser is the option to turn off and on the HQ option? Is it in the YouTube app?

If so, does the N3DS have to be connected to the internet to switch this option on or off? Without a internet connection, the YouTube app will not open...that is till there's a connection to the internet.

Does this HQ option when turned off also effect the Nintendo 3DS Photo Showcase? Currently mine is unable to load 3D photos in the Photo Showcase.
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Old 02-22-2015, 12:59 AM
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Just load up the browser and go to a Youtube video. If the HQ icon is not blue, then you will only get audio. Just tap it to turn it on.



I don't know anything about the photo showcase. Sorry.
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Old 02-23-2015, 09:04 AM
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Thanks Calman, that was the fix! Just so you know, I've contacted Nintendo about this situation (about the HQ feature.) The info is being sent to corporate. The issue as it turned out had nothing to do with me downloading the YouTube app, the HQ feature was turned off when I did a system update. Another words, I had to turn that feature back on after a system update. So they are going to look at a way to make it stay on after a update including ways to make sure it's not so easy to turn off.

I came THIS close to sending my NEW 3DS in for repair before reading your note about the HQ feature. So I'm really happy you were able to bring that information to me on the very day I was setting up a repair order with Nintendo. Everyone at Nintendo was stumped. They were also happy I brought this up to them (and the issue being the HQ feature) because they are certain they'll be getting other calls about the same situation.
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Last edited by Thebarnman; 02-23-2015 at 09:12 AM.
Old 02-23-2015, 10:03 AM
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I would recommend editing the title of this thread to a more appropriate name and change the content of the first post so that others do not have to panic about this.
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