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Error 007-2920
Old 11-24-2015, 10:22 PM
Junior Member
Join Date: Nov 2015
Posts: 1
Default Error 007-2920

I searched everywhere but I cannot seem to find anything about this particular error. I am trying to update my Alpha Saphire Pkmn Game to the 1.4 version but I keep getting that error over and over and over again. For two days now.

My internet connection is stable. The shop works. The Nintendo website says there are no issues right now and I have updated my system to the newest version. I checked my SD card.

I even made sure to wait two hours for the download to happen in the standby modus and it still is at 0%. I tried to download through the shop and it gives me that error message again. I don't know what else to do.

Maybe someone here has any kind of idea what I could try?
Old 11-25-2015, 02:51 AM
Alfnerd's Avatar
of Rivea
Join Date: Nov 2011
Location: Pancake
Posts: 792

Why not try giving Nintendo a call? 1-800-255-3700
If you want to get a hold of me, add my steam (Alfnerd) or Discord (Hunter K#7103)!
Old 11-25-2015, 03:00 AM
Bon's Avatar
Bon Bon is offline
Join Date: Dec 2010
Location: Connecticut
Posts: 4,429

Looking up the error code on the customer service website just leads to a bad search and I can't find other examples of the error on google, so you might be better off contacting Nintendo for the answer.

The best one I can give you is to test it with another SD card or reformat it, but I really have no idea
Old 11-25-2015, 03:26 AM
tomy's Avatar
Join Date: Jun 2013
Location: Edmonton, AB
Posts: 94

"An error occurred while attempting to connect to the Nintendo eShop. Please try again later. If you continue to experience problems, please call 1-800-255-3700 for assistance."

Well, that's pretty generic, but it's pretty obvious what the error is given the first three digits: James Bond has cut the signal to the eShop so you can't install your update! XD

Given the error, can you download anything else from the eShop? I know you said the shop works fine, but can you download anything? Also, can you perform system updates? Sometimes game updates require the latest system update, although it should pop up a message saying so.
Yes, I am a Janus. Yes, I figured that out myself.